Vacancies

• Test and monitor bulk stability samples for visual, odour, pH, and viscosity changes.
• Test and monitor compatibility samples for pack integrity, weight changes, compatibility with fluid and dispense function.
• Send out bioburden samples for testing and file relevant paperwork.
• File bioburden results and report any anomalies to the relevant manager.
• Quality control test and release production raw materials and maintain the quality control results tracker.
• Quality control test and release production batches and maintain the Bulk QC results tracker.
• When necessary, issue guidance to the Blending Operatives to adjust bulk products to ensure they meet the assigned bulk specification.
• Produce bulk product Certificates of Analyses.
• Produce stability and compatibility reports for inclusion in Product Information Files (PIFs).
• Liaise with Development Chemists and Account Managers regarding test results.
• Maintain good housekeeping and follow Good Laboratory Practices.
• Any general laboratory duties which may be required from time to time to support the function of the department.

Full job description available upon request.

Essential:

• Experience in developing cosmetics and toiletry formulations from first principles through to scale-up and subsequent full-scale manufacture
• Knowledge of UK cosmetic legislation and awareness of European and global market regulatory requirements
• Ability to work individually and efficiently
• Demonstrate ability to efficiently plan, organise and manage their own workload proactively and on own initiative
• Knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint - moderate understanding is essential
• Knowledge of Health and Safety at Work (HASAW) and Good Laboratory Practices (GLP)

Desired:

• Educated to degree level qualification or a Diploma in Cosmetic science
• Experience in presenting products and concepts to customers
• Ability to use computerised information systems to retrieve, update and input all relevant data

Key Duties & Responsibilities

• Work closely with the Business Development Department to create new cosmetic formulations to budget in line with agreed customer briefs and provide new ideas for presentation to customers.
• Ensure that new and existing products can be efficiently and consistently translated from sample to bulk production.
• Provide product technical support to the Production Departments.
• Evaluate stability and compatibility test data and ensure products are stable and fit for purpose throughout their shelf-life.
• Build strong relationships with suppliers, maintain an awareness of new products, innovation, price levels and functionality.
• Produce INCI listings and check artworks as and when required.
• Compile and maintain Product Information Files (PIFs) as required.
• Supervise initial batch manufacturing for each new formulation.
• Maintain good housekeeping and follow Good Laboratory Practices.

Full job description available upon request.

• To assist in the maintenance and implementation of a plan for the development of sales in the target segments. 
• To liaise responsively and proactively with customers and be regarded as a reliable first point of contact for delegated customers.
• To follow delegated customer enquiries through from initial receipt to the production of samples and the generation of quotations as appropriate.
• To proactively follow the New Product Introduction Procedure where applicable and communicate fully and appropriately with all members of the management team with regard to each project.
• To collaborate with the Account Executives to ensure smooth administration of projects through the commercial department.
• To respond to delegated enquiries from the company’s website.
• To work with existing customers as appropriate on product development, suggest possible solutions and follow through new product investigations.
• To build relationships with customers through regular communication and endeavouring to understand their needs.
• To act as a representative of the company, ensuring that the company is shown in the best possible light at all times.
• To assist the Commercial Director with the forecasting and setting of account targets for annual budgetting.
• To act as a representative of the customer, ensuring that any issues the customer may have are communicated back to the company accurately, quickly, completely, comprehensively and to the customer’s satisfaction.
• To maintain and report against the agreed  performance measures in line with the agreed timetable.
• To be a role model for the agreed company values and behaviours on a day to day basis.
• To communicate and interact constructively with other members of the management team in the pursuit of continuous improvement and the implementation of permanent solutions.
• To deputise for the Commercial Director during holidays and periods of absence from the manufacturing site.

Person Specification

• Ability to manage existing customer relationships and proactively develop new customer relationships.
• Ability to work both as part of a team and under own initiative.
• Confident and calm under pressure.
• Enthusiastic and self-motivated.
• Strong organisational and planning skills.
• Ability to demonstrate good problem solving and decision-making skills.
• High level communication skills.

Full job description available upon request.